What to Expect

Appointments

We see all patients by appointment only.

Please call our office to reserve an appointment time. In the event you are unable to keep your appointment, a 24-hour notification is appreciated so the appointment can be offered to another patient.

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Your First Office Visit

In advance of your appointment, please inform the office staff of any relevant testing you have had performed so the results are available to the doctor at the time of your visit.  It is also imperative that you bring a complete list of your current medications (including strength and dosing) the day of your appointment.

During your first visit, your medical history will be reviewed including prior illnesses, surgeries, diagnostic studies, family history, and medications. Your current GI symptoms and complaints will be discussed and evaluated.  A limited physical examination may be performed. The doctor will then recommend a potential treatment plan and/or a plan for further diagnostic testing or endoscopic studies, if appropriate, that may aid in diagnosing and treating your condition.

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After Hours

If you are experiencing a medical emergency, please call 911 or report to the nearest emergency care facility.

 

One of our physicians is always available for emergencies, 24 hours a day, 7 days a week. If you find it necessary to contact us outside of normal office hours, you may call our main number (586-286-5400) and you will be given instructions for contacting the physician on call. Your call will be returned as soon as possible.

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Prescriptions & Refills

All prescriptions and refills should be requested during regular office hours. Please allow at least 2 to 3 business days for your prescription/refill to be approved and submitted to your pharmacy.

 

The day of your procedure

You will be welcomed by the TCC staff who will meet with you for registration. Shortly thereafter, you will be escorted to the pre-op area by a registered nurse who will be caring for you prior to your procedure. You will be evaluated by an anesthesiologist and brought into the endoscopy suite. Your physician will speak with you briefly prior to receiving sedation.

 

After the procedure is completed, you will be brought to the post-operative area and monitored closely while you recover from the sedation. Once fully awake and stable, your doctor will speak with you and your driver to review the results of the findings. You will be provided with specific instructions prior to being discharged.

About Your Procedure

  • Your stay will last approximately 2 hours.
  • Your driver must remain in the waiting area during the length of your stay.
  • Please bring your insurance card and driver’s license (or photo ID).
  • You will not be asked to pay for any fees (copay, deductible, etc.) during this visit.
  • Your referring physician will receive a report via fax immediately following your procedure.
  • You will be provided with detailed instructions at the time of discharge.

Recall Notices / Follow-Ups

We have a recall system utilized to send reminder notices for follow-up procedures, testing, or office appointments. We use this system as an aid to help patients remember to schedule their recommended follow up. Because some conditions requiring follow up are high risk and follow up is crucial, our recall system is set up to send up to 3 notices to patients. The first two notices arrive via email or postal mail. If there is no communication in response to the first and second notices, the third and final notice is sent via “CERTIFIED” mail. We encourage patients to contact our office upon receipt of the first notice to either schedule the recommended follow up or to discuss being removed from the system, thus stopping further notices.