Our Practice

Tri-County Gastroenterology, PC provides our patients with the following advantages and conveniences:

 

PRACTICE HOURS

The office hours are:

Monday – Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:00 PM

 

TELEPHONE ASSISTANCE IS AVAILABLE

Monday – Thursday 8:30 AM - 4:30 PM
Friday 8:30 AM - 4:00 PM

 

AFTER HOURS

One of our physicians is always available for emergencies, 24 hours a day, 7 days a week. If you find it necessary to contact us outside of normal office hours, you may call our main number (586-286-5400) and you will be given instructions for contacting the physician on call. Your call will be returned as soon as possible. If you are experiencing an emergency, please call 911 or report to the nearest emergency room.

 

APPOINTMENTS

We see all patients by appointment only. Please call our office to reserve an appointment time. In the event you are unable to keep your appointment, a 24-hour notification is appreciated so the appointment can be offered to another patient. A $50 fee will be charged for non-cancelled appointments.

 

YOUR FIRST VISIT

During your first visit, a detailed medical history will be obtained. Please bring a complete list of your current medications and the results of any recent medical tests or studies. The doctor will ask you questions about any previous illnesses, surgeries and medications. The answers you give may help to successfully treat your present medical condition. A physical examination, particularly directed to areas of the gastrointestinal tract, will be performed. The doctor will then discuss further diagnostic tests such as laboratory studies, x-rays, CT scan and endoscopic exams that may help diagnose your condition.

 

PRESCRIPTIONS AND REFILLS

All prescriptions and refills should be requested during regular office hours. Please allow at least 2 to 3 business days for your prescription/refill to be approved and called in to your pharmacy.

 

RECALL NOTICES

We have a recall system utilized to send reminder notices to patients who are in need of a follow-up procedure, testing or office appointment. We use this system as an aid to help patients remember to schedule their recommended follow up. Because some conditions requiring follow up are extremely serious and follow up is crucial, our recall system is set up to send up to 3 notices to patients. The first two notices arrive via "REGULAR" mail, if there is no communication in response to the first and second notices, the third and final notice is sent via "CERTIFIED" mail. We encourage patients who receive a recall notice to contact our office after the first notice to either schedule the recommended follow up or to update us of their healthcare status so, if appropriate, we can remove them from the recall system, thus preventing further notices from being sent.